Hilton Garden Inn Philadelphia Center City

Overall experience was very, very good. Front staff was helpful and courteous. Hotel was pretty clean and updated. Turn down service every day. (we stayed for a long weekend) We did not use gym so not sure of equipment offered. We had breakfast it was very good- eggs, bacon, yogurt, oatmeal, fruit, etc. Table service for coffee/tea. We also dined there for dinner. Was pricey when you order salmon or chicken at almost $40 a plate for either! but can order sandwich or burgers for about $20. There is a bar in the restaurant as well. Beds were ok for me, I prefer a firmer mattress, but husband and adult child had no issue. We had a Junior Suite, roomy for 3 of us, had 2 TV's; did not used sofa bed. They provide a live text feature on your phone for comments or questions. Used it for the TV's in our room. They're connected to a universal remote and they work simultaneously on both TVs unless you literally get up and turn your back to the other TV to change the channel on your TV. The location is very good, in Chinatown, close to Reading Market which has lots of variety of food to choose from. Restaurants though are slim if not a fan of Chinese food, in fact I found most of Philly food options for restaurants are slim for a city. Thankfully no obnoxious neighbors. Room was street facing, but not too noisy. There were shops around the area. Also hotel is close to one of the stops for Philly Phlash.

The room was clean and comfortable (other than the AC being noisy, but that seems typical in US hotels). The location is great, and the price seemed reasonable.

Very good breakfast but was disappointed that the french toast was off the buffet menu for some of the days during our stay. We had never stayed in the city before so we were unfamilar with the layout in trlation to the Convention Center Entrances. The free breakfasst was part of our decision to select your hotel when looking at the options on booking.com. The front desk staff were efficient and very helpful when asking for local directions and restautant options.We asked for rooms near another couple who are longtime friends but live far away so we socalize at conventions. The staff arranged the rooms to our satisfaction.

There were a lot of security features in the hotel which made us feel so much safer in a strange city. The staff was great and the stay itself was comfortable and inviting. Tons of locations within walking distance to choose from for a variety of cuisines.

The location is in perfect distance to the major museums and monuments and it's also right next to Reading Terminal Market. The room was nice and clean and it's great that they provided some water. The staff was nice and one of the housekeepers always asked us if we wanted our room cleaned every time she passed us by.